Shipping Policy
At ECOGIANT LIMITED LIABILITY COMPANY, we strive to deliver your orders quickly and efficiently. Below are the details of our shipping policy.
1. Shipping Timeframes
- United States: Estimated delivery within 2 business days.
- Worldwide: Estimated delivery within 10 business days.
Please note that shipping times may vary due to unforeseen circumstances such as customs delays, weather conditions, or carrier issues.
2. Order Processing
- Orders are processed within 24 hours after payment confirmation (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking information.
3. Shipping Methods & Costs
- We use reliable shipping carriers to ensure fast and secure delivery.
- Shipping costs will be calculated at checkout based on the destination and selected shipping method.
- Free shipping may be available on select orders and promotions.
4. International Shipping
- We offer worldwide shipping; however, customers are responsible for any customs duties, taxes, or import fees applicable in their country.
- Some countries may have restrictions on certain products, and we are not responsible for shipments held at customs.
5. Delayed or Lost Shipments
- If your order is delayed beyond the estimated timeframe, please contact our support team at.
- If a package is lost in transit, we will work with the carrier to locate it or issue a replacement.
6. Incorrect Shipping Information
- Please ensure that your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to update your address after placing an order, contact us immediately at..